EM
ERROL M

1 reviews | Active since Jun 2011

16 Feb 2015, 20:49

Ingredients NOT as specified

In november last year i purchased a Turduken from braam fischer store that cost R250.00. I planned on having this over christmas but i had to go to Australia for an unforseen visit. I kept this turducken frozen and only cooked it last sunday. I was shattered to find ZERO duck in the turducken. If i wanted a turkey i would have bought a big turkey for less than what i paid for this turducken. I eat duck every 6 to 8 weeks and i know what duck tastes like. There was NO duck at all. I have just recently changed from pick n pay to checkers but this leaves me with a bitter taste in my mouth and i am NOT prepared to accept this at R250.00. I have been getting turduken for many years from a butchery in the south and it is not new to me. Unless i am satifactorily compensated by checkers who may not be aware of this problem i will STOP supporting checkers and will inform my friends and family of what happened.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply17 Feb 2015, 09:53
Official
Hello bige1946,

On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the turducken you purchased.

As a customer driven business, Checkers realises the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations