BC
Bernadette C
1 reviews | Active since Aug 2009
05 Feb 2015, 10:56
Incorrect price charged
On 3 February 2015 I went to Checkers to do shopping. I bought 4 x 400g Mister Sweet packets advertised as R24.99. When I checked my receipt later that evening before throwing it away I noticed I was charged R34.99 per packet. That is an additional R10.00 per packet = R40.00 overcharge. Are customers really expected to check the price of each item scanned before paying?
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Checkers & Checkers Hypers's replyOfficial
05 Feb 2015, 11:58Hello And,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Bonaero Park.
Checkers understands the importance of providing customers with promotional products at the correct advertised price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Bonaero Park.
Checkers understands the importance of providing customers with promotional products at the correct advertised price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply05 Feb 2015, 11:58
Official
Hello And,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Bonaero Park.
Checkers understands the importance of providing customers with promotional products at the correct advertised price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Bonaero Park.
Checkers understands the importance of providing customers with promotional products at the correct advertised price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations