Inconvenienced, lunch and supper items 60/60

I had to call for the issues that you were experiencing and I was greatly inconvenienced by Checkers. I placed an order for lunch and supper things and still haven't received my order due to your network issues. I placed an order at 11:44am today in order to make sure that I get lunch sorted for the kids, I had to call *********** customer care and Trish the supervisor or whatever. I wanted to be credited for my shopping, my delivery fee and R80 airtime I had to use to call you back whole time. How inconvenient, I eventually got my voucher 2 hours after being promised and now I need to inconvenience myself to get an Uber to the shops as checkers can't deliver. What BS is this? You take my last money I had for a few groceries items and then I can't even get a full refund to use my money wherever and then also not telling me before checking out that there are network issues. This is not my problem, then upon calling back to check where my voucher is, I get told that Trish tried to contact me but I didn't answer? What BS is that because I never received any call. This is not ok to take my money and now I must inconvenience myself to get someone to look after the kids and my sick mother in law so that I can find my way to the shop as checkers didn't deliver, I was majorly inconvenienced! My mother in law couldn't take her medication as she hasn't eaten yet! Now I can only use my money at checkers and not anywhere else.