*********** checkers manager

Checkers Bluff MANAGER (Rowlene) is absolutely ***********, I went to draw my money out and just before the process could complete their system shut down, so I leave and gave them my details, when they called me they said everything was sorted, now when I come back into the store they manager says she didn't raise the incident and I need to wait for them to do that then I can get my cash!!! Why tell me to come and collect when they haven't sorted it out!!!