I’m very disappointed in the way I was treated at checkers blue crane

Checkers blue crane meyersdale branch manger is absolutely useless tell myself as a customer to relax and calm down while his touching me while the staff at the till are not sure on what they doing she is asking me how to void and I told her to ask her manger other customers got involved and the branch manger decide to blame me for his actions of his staff as his staff don’t know how to void