I’d rather shop online!!!

Absolutely poor customer service from till point! When you walk into a checkers you are expecting friendly and courteous behavior from staff, but today was definitely not that! Coming to the till point and paying the R512 for a handful of items, I’m mentally tallying my total,however it’s not what I’m seeing displayed, the cashier calls for assistance with an annoyed look on her face then the assistant and I check the bill and it looks to be fine. In today’s world budgeting is a must so I am mentally rearranging figures so that I can pay for my items which I need however that is not what our dear cashier wants to happen. She starts snapping at me to put my pin repeatedly and rudely so I respond can you kindly wait, I’ve heard you the first time. I key in my PIN number get it paid for and I don’t even receive an apology or even a kind word, all I get is a look of exasperation and annoyance. It’s not even like the store was busy so there where no customers behind me waiting to pay.

Extremely unhappy and disappointed with the level of service. It’s no wonder everyone is shopping online if this is the level of interaction that we a consumers are getting from stores. Sad to say as much as I like the Checkers Rewards card and the lovely specials that Checkers offers, shopping in this particular Midlands Mall Branch in Pietermaritzburg has put me of completely. Checkers has just lost another customer.