IF
Itumeleng F
1 reviews | Active since Apr 2015
09 Apr 2015, 20:02
I can't withdraw the money using any of the money market
I deposited the cash on 01-04-2015 at 10:48 am to checkers monument in krugersdorp, and they issued me with this no: M*** BUT my brother Boitumelo Ditlhokwe whom I sent this number to cannot access the R1050,00. I went to checkers on the 02-04-2015 to enquire and they said the transaction might have been done offline and the guy named Leonard took my i.d copy and the receipt to fax to head office. On the 08-04-2015 I made a call enquiring about the same matter and Leonard said the head office will send me the new pin to use when drawing the money, Until today i have not received any feedback on how I am going to get the money back so that i can resend it, Please heed to this query swiftly.
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Checkers & Checkers Hypers's replyOfficial
10 Apr 2015, 11:21Hello Freetz,
Thank you for taking the time to contact the Checkers supermarket chain.
We apologise for your bad experience when trying to initiate a Money Transfer. The matter has been raised with the Value Added Services team leader for immediate investigation, whom will be in contact with you shortly to assist further.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We apologise for your bad experience when trying to initiate a Money Transfer. The matter has been raised with the Value Added Services team leader for immediate investigation, whom will be in contact with you shortly to assist further.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply10 Apr 2015, 11:21
Official
Hello Freetz,
Thank you for taking the time to contact the Checkers supermarket chain.
We apologise for your bad experience when trying to initiate a Money Transfer. The matter has been raised with the Value Added Services team leader for immediate investigation, whom will be in contact with you shortly to assist further.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We apologise for your bad experience when trying to initiate a Money Transfer. The matter has been raised with the Value Added Services team leader for immediate investigation, whom will be in contact with you shortly to assist further.
In conclusion, I would like to thank you for taking the time to contact Shoprite. It is only with the help of concerned customers such as yourself, that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations