Good while it lasted!

It was good while it lasted - now it is over & I want my money back for goods not received. In the last 5 orders I have placed, I have received WhatsApp messages saying they were running "a little late" - read hours. I should have seen it was the beginning of the end. Today I ordered at 1:36 pm - got a confirmation ETA of 3:00 pm (60 minutes????) my credit card has been debited and no delivery has arrived. Not even a WhatsApp message this time and no one was available when I tried calling from the app. Are Checkers also going to cover the cost of having to take my guests out to entertain them as my order did not arrive???