1 reviews | Active since Mar 2009
Going that extra in Servicing the Customer.
Lock Down, going that extra in Servicing the Customer. Today Thursday, we decided to do some shopping at Baywest Mall in PE. We had all sorts of news about Baywest Mall, some dawn right **** News. There was a pleasant surprise waiting for us as we entered through the Parking control gate. There was an exemption of parking charges until further notice. That set a delight, a little LockDown Bonus from the Mall. We went to Checkers Hyper, the Mall was a pleasure to be in, no busy passages, customers keeping social distances and going about their business. All the various shops that were open had the standard 'one entrance in and one out. All entrances required you to be tested and hand trolly sprayed. We did our shopping with a ready-made list. At the pay point, we had a problem, the cashier called for the Supervisor, immediately the problem was attended to and solved. I went to the 'Coffee Shop' which only sells take out coffee. Seeing that they have a coffee bean grinder, I enquired whether it would be possible for the assistant to grind the whole beans to be grounded? As they were not yet busy, they agreed, I purchased the Coffee Bean Pkt, which they then Grounded. What a delight, the Customer Service which we received from Joelene and Nicole was tops. Thank Your Checkers for the Customer Service Training for the Staff.
