MS
Moira S

1 reviews | Active since Mar 2011

04 Sept 2023, 13:24

Frustrating and time consuming

Almost every Sunday morning it is impossible to find a staff member to weigh fruits and vegetables. We generally shop just after opening time, and we have to run from pillar to post to get some assistance. This last Sunday was the straw that broke the camel's back. There was no one in the fruit and vegetable section as usual, and a passing staff member said the hot food counter would assist. Well, the 3 delightfully indifferent ladies ignored me until I asked for attention, and then said they do not weigh stuff there. Then the lady at the money market counter said she would take it up with management, but when I asked to speak to management, no one was available either. She then wandered off to look for that elusive assistant, but after spending 15 minutes hanging around, we abandoned our purchases and went to sit on the bench outside Woolworths to wait until 8.30 for them to open, far less frustrating than waiting for assistance at Checkers. This issue would have been addressed with management had someone been available. Checkers, take a leaf out of Woolworths' book. They are well-staffed with people who are always helpful, knowledgeable and available.

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