LP
Liezel P

1 reviews | Active since Feb 2013

24 Mar 2015, 08:32

Fly in my twisted panini

Well to start of I am not very pleased as you can just imagine. I went to checkers yesterday to get myself a quick lunch as i do not have a lot of time when i got back to the shop i sat down to eat before another client comes in. after the 4th bite i noticed a black thing in it when i opened it up there it was a flippen fly in my food. i am disgusted i couldn't stop gagging thinking that i might already have eaten another one. this is outrageous!!! i will rather get in my car and drive somewhere else to buy food before i buy food from you again!

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply24 Mar 2015, 10:14
Official
Hello liezeldp88,

Thank you for taking the time to contact the Checkers supermarket chain.

We are sorry to hear of your disappointment with the panini you purchased for lunch. Checkers has very strict hygiene and food safety standards in place and therefore regards matters relating to this with the utmost importance. For this reason, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations