1 reviews | Active since Mar 2009

18 Apr 2015, 17:36

FIRST NO 5C NOW NO 10C

I am tired of vising shops who first didn't have 5c to give back and now it's 10c pieces. I imagine how much money Checkers make daily if each customer is \cheated"out of 10c - the most frustrating thing being that you have to enquire about the incorrect change - you aren't even informed that they don't have 10c pieces. Why do the cashiers not as if you have change to make up a 20 or 50c - nope - rather give you the change and hope you don't notice the missing 5 or 10c.<br> <br> Better and Better - more like sneaky more sneaky."""

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply20 Apr 2015, 14:21
Official
Hello erickap,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Century City.

As a customer driven business, we understand the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations