NT
Nadia T
1 reviews | Active since Apr 2010
22 Apr 2015, 15:01
Faulty Children's Juice bottle ruins electronics!
I recently purchased a children's juice bottle (Squeegee) from Checkers Hyper in Somerset West.<br> <br> While out and about I placed the juice bottle in my diaper bag and to our horror most of the contents (Juice) leaked and ruined my Samsung Camera and Cellphone!<br> <br> This is unacceptable, there should be quality control measures to pick up faulty items before placing these on the shelves!!! Especially with regards to children's merchandise.<br> <br> The camera cannot be fixed, (Samsung 18X optical zoom) and the phone sustained severe damage (Samsung S3 mini). Thank you CHECKERS!
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Checkers & Checkers Hypers's replyOfficial
23 Apr 2015, 17:27Hello NadiaT,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the juice bottle you purchased from Checkers Hyper Somerset West. As a customer driven business, Checkers recognises the importance of providing quality products. In the interest of good customer service, the details of your experience will be brought to the attention of the relevant department for investigation.
One of our representatives will be in contact with you to gather the required product information.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the juice bottle you purchased from Checkers Hyper Somerset West. As a customer driven business, Checkers recognises the importance of providing quality products. In the interest of good customer service, the details of your experience will be brought to the attention of the relevant department for investigation.
One of our representatives will be in contact with you to gather the required product information.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply23 Apr 2015, 17:27
Official
Hello NadiaT,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the juice bottle you purchased from Checkers Hyper Somerset West. As a customer driven business, Checkers recognises the importance of providing quality products. In the interest of good customer service, the details of your experience will be brought to the attention of the relevant department for investigation.
One of our representatives will be in contact with you to gather the required product information.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your disappointment with the juice bottle you purchased from Checkers Hyper Somerset West. As a customer driven business, Checkers recognises the importance of providing quality products. In the interest of good customer service, the details of your experience will be brought to the attention of the relevant department for investigation.
One of our representatives will be in contact with you to gather the required product information.
Kind regards
Devon Currie
Customer Relations