False / Misleading Adverti*****t Little Shop Collection

I sent this same mail 3 days ago to Checkers customer service and till today did not get any response on top of that my mother called yesterday 3 times and Spoke to the Manager of Checkers Arcon Park whom said she would called her back and still has not returned the call. Hence this situation is the 3rd time happening and if we had know we would not have even bothered going to Checkers.

I would just like to Express how upset and unfair I found it when after putting up a massive fight with my husband to encourage him to do our monthly grocery shopping at Checkers instead of our normal grocery store just so that we could get the little shop collection for our daughter of 4 years.

We had a long wait and our daughter so excited that she waited patiently for us to reach the till. Just to get to the till and pay then after asking where is the little shops? We were told they dont have stock. This is the 3rd time we experience this disappointment. Little garden and little shops now the little shops again. The heart break in my daughter's eyes and the tears all the way home was really not fair. Not even an option to redeem at another store, or to redeem once they have received stock.

It is month end, people got paid and do their shopping how can you not supply enough stock to a store.

This is the main reason why we change grocery stores to avoid the disappointment and having to comfort our daughter.