NC
Neo C

1 reviews | Active since Nov 2019

28 Mar 2021, 07:32

False adverti*****t and bad customer service from manager Tshepang

Yesterday I was doing my shopping at Shoprite Atteridgeville stadium where I got a bad service from acting manager by name of Tshepang as manager is on leave.i bought crecheguard as I saw the price on it it was R89.95 and one day flue with price adverti*****t of R22.95 and when I came at till crech guard was scanning R99.95 and one day flue was scanning R69.95 and as per my knowledge customer protection act says price you see it's the price you pay but cashier told me she will call me supervisor . then when supervisor arrives he go with me to check and he got that they are all with wrong prices and he went to manager to explain to him but Tshepang told me way to get off and told me it's not his problem the Packers have put wrong price so I should have read discripton on price tag and turns his back and left me in his office and staff told me I must not be surprised as it's his behaviour so I think and believe I won't take my business to that store anymore if this guy is still manager he does not have customer service skills.

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