TF
Teheera F
1 reviews | Active since Mar 2015
18 Mar 2015, 14:51
False Adverti*****t
Johnson & Johnson 240pack wet wipes were at the cost of R81.99 and stating that buy 1 for R81.99 and get 1 x Johnson & Johnson 240pack wet wipes free.<br> when i purchased this, the store Manager advise that it was incorrectly advertised and that the special happened a week ago, but this was not on the previous special list / pamphlet as that was dated 09 - 22 March 2015<br> <br> this is unacceptable.
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Checkers & Checkers Hypers's replyOfficial
31 Mar 2015, 14:20Hello Teheerafritz,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when wanting to take advantage of the promotion on Johnson & Johnson Wet Wipes. As a responsible retailer, Checkers would never knowingly or intentionally mislead customers. Therefore, in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when wanting to take advantage of the promotion on Johnson & Johnson Wet Wipes. As a responsible retailer, Checkers would never knowingly or intentionally mislead customers. Therefore, in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply31 Mar 2015, 14:20
Official
Hello Teheerafritz,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when wanting to take advantage of the promotion on Johnson & Johnson Wet Wipes. As a responsible retailer, Checkers would never knowingly or intentionally mislead customers. Therefore, in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when wanting to take advantage of the promotion on Johnson & Johnson Wet Wipes. As a responsible retailer, Checkers would never knowingly or intentionally mislead customers. Therefore, in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations