1 reviews | Active since Jun 2020
Falls adverti*****t
On the Sixty 60 app there is a special loaded for 2 x excella oil for R50 we bought 20 as this is a good special and seeing that oil is still so expensive in todays time, only to see that they charged us R70 per bottle, when phone the help line its told not their problem we should have notice that this is clearly a mistake, 1. How would we know its a mistake as we don't work for Checkers and the pricing team and your spokes person said in an interview This "In our experience across our various supermarket brands and thousands of stores, our customers have indicated that our approach to honouring the lowest of the two prices when there are product price discrepancies meets their needs. We, therefore, aren’t considering changing our policy at this point, but continuously work to improve our systems and processes and on enforcing disciplines across the merchandising system and instore. We remain committed to serve our customers and retain them and therefore each customer complaint is handled individually to ensure that our customer is happy with the outcome."
Shoprite spokesperson
I feel that their should be something done to rectify this as we ordered on what we saw on the advert
