Failed promise to deliver in 60 mins

This is for the 6060 app that is supposed to have a 60 minute delivery promise which they've advertised internationally multiple times Uber the TV or through the point of way of making order and it has taken from an estimated 2 hours to now, an estimated of 4 hours. I'm now at 3 hours and a 1/2 of waiting for my order. And the ETA seems like it's just growing. I also found that call center which was no help they had the audacity. To tell me that while my order is being made. Other people are also getting the orders picked, but the point is that once you take my money. That order should be prioritized as important as I know. That has how it's supposed to be that everyone else has paid is also the As high as a priority As the next person as much as the next person. So I would like to know how you are going to apologize for not living up to the national announcement that you have made been able to deliver in sixty minutes but have failed to do so, your app Doesn't do as it's cause it's going to by giving you a 60 minute. Wait as you've advertised so clearly Not to mention when I called the Call Santa the person that IS like. Oh, but somebody else is getting this while they picking and making other people's orders. Now the whole point of 6060 was I put an order down. 1 person goes cause I know your process. People walk in and they see new stores that they go in. They shopping with the p. D. A yes, they're beautiful Tc 57 or 52. I happen to fix those things. So I know how everything else works with you guys that the person will go through scanning the items for For what the order was then the app Checks off each item on the app and then tells the person from picking to placing for a delivery. It is ready. This is all supposed to be done in 60 seconds as even your advert originally showed. Then my second gripe With you guys is specifically in the St. John's store. After you'll revamp, the prices went up if I go to save the PAVilion the prices are cheaper They are actually accurate to what you take off-the-shelf VS me going through a store with the camera. Yes, I have video footage of this even adding up on a calculator getting to a till and not finding the same add up hell the 1 day an old lady was buying lipstick and it was supposed to be 25 ran and it ended up being 57 rent VS. What was on the shelf listing

They're speaking to your managers on multiple occasions. They promise to find me never did they wrote down in their book, they never find me back. This is the only store that seems to have the issue of pricing. They'll have a sign saying 2 for 1. But then you end up buying both for different prices. I mean there's even a doesn't add up the discounts for the Or the fruit and vegetable cumber of take any four I've noticed other things don't get put on Then they Say It Only tells up a the beginning of the system. But you can notice it while they swapping through that it automatically starts to add and because I've worked on retail systems, I can't kind of see they're talking a lot of b*******Obviously it has to ring up everything at the end. But what's helping me? I'm now 4 hours later. And I am still waiting for my order from 6060. What is the point of making an order at quarter to 12? Now beinow, I've been quoted to 4 and still not having my order even sorted and picked for when I was told on by the cool scene to overlook. That guy aint actually picking for it. When the app says completely otherwise and hasn't moved from that. But you were quick enough to take my money yet. You weren't quick enough to actually do my ordering placement and delivery. You have failed and need to be legally held accountable for your false adverti*****t of order and get in 60 minutes. And this is odd because I generally have great service from you guys. It's just that 1 particular store that sucks. And obviously this is the first time experiencing ****py experience with your with your 6060 app. And I expected otherwise regardless of the season. 4 hours is no excuse because add I've gone into checkers which I actually have ended up doing out of garden everything a whole lot cheaper.

I have seen and heard your manager Swear at staff which is not. It doesn't say a good President, and it definitely does not speak volumes. For your brand you might want to correct that.