1 reviews | Active since Apr 2015
expired food and bad service
I went to complain about the expired dairy product that has expired 10days before I went and picked it up from their shelf,i explained to the manager that it wasn't the first time that,this will has happened and that i missed a day off work because of the allergy caused by it, all he could say was sorry but next time make sure you report it immediately and just offered me another yogurt,then asked to keep the expired empty container. I also brought to his attention the bad service i always get from the food department, and the incident that occurred while planning to buy my lunch from there. What happened is i noticed a fly from the food and told this particular lady with a very bad attitude and all she did was take the s**** and took out the fly without any remorse showing on her face,again the manager rep**** by saying we come from different backgrounds and I rep**** himby saying that you can't bring your problems to work especially if you happen to be the face of the company, then the fresh manager intervened by saying she is not a bad person,from my understanding,they are simply saying its ok for them to treat customers in any way they want,i guess i should ditch checkers.
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Rivonia Village. As a customer driven business, Checkers understands the importance of providing customers with quality products and good service. Therefore, the details of your experience will be brought to attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Rivonia Village. As a customer driven business, Checkers understands the importance of providing customers with quality products and good service. Therefore, the details of your experience will be brought to attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations