1 reviews | Active since Nov 2010
Exceptional service from Ayanda Khuze
I was so frustrated in this morning. I withdrew R1500 from shoprite Dobsonville however the transaction went through twice. I called the bank and they verified that it went through twice and have to contact the store. I went to the store in the morning, they didn't want to hear my story and said I must bring a bank statement. I told them that it is still early for the transactions to appear on bank statement. The also said I must go to the bank.<br> Everyone was sending me from pillar to post, however I called headoffice customer services and spoke to Ayanda Kuse who was calm and listed to my story, then suggested that he will sort it out and call me back.<br> Ayanda called me back to ask if I got my money back into my account and yes I did get it.<br> Ayanda is the kind of people that should be working for your company in higher positions, not those *********** store manager that have attitude.<br> <br> Please let him know about this compliment and hope he will be rewarded for exceptional, professional and speedy service.
On behalf of the Checkers supermarket chain, I would like to thank you for taking the time to post your compliment about the service provided to you by Ayanda Kuse at our Customer Service Centre.
I would like to assure you that this is the level of service that Checkers as a company strives to provide at all times and I will ensure that the relevant managers and staff receive your kind words of praise.
In conclusion, I would like to thank you for shopping at Checkers and for the time and effort you have taken to bring this matter to our attention. Not many of our satisfied customers take the time to tell us about their good experiences.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to thank you for taking the time to post your compliment about the service provided to you by Ayanda Kuse at our Customer Service Centre.
I would like to assure you that this is the level of service that Checkers as a company strives to provide at all times and I will ensure that the relevant managers and staff receive your kind words of praise.
In conclusion, I would like to thank you for shopping at Checkers and for the time and effort you have taken to bring this matter to our attention. Not many of our satisfied customers take the time to tell us about their good experiences.
Kind regards
Devon Currie
Customer Relations