JG
Jaydine G
1 reviews | Active since Jun 2012
28 Apr 2015, 16:12
even after complanining nothing is done.
Today in the shop we are waiting for one of the two tills to pay. When 3 Checkers employees push in front of us telling us we need to wait for them. We then go to the manager who was sitting on his personal phone and he couldn't even bother to put the phone down to talk to us. when we informed him of what was happening he shrugged his shoulders and didn't even say anything. <br> <br> This is pathetic to say the least it is absolutely disgusting to see what service has become. I hope to be contacted with follow up as I will be lodging a complaint with head office as well but I don't even know if I can expect that anymore.
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Checkers & Checkers Hypers's replyOfficial
29 Apr 2015, 09:50Hello JayGraham,
On behalf of the Checkers supermarket chain, I would like to apologise for your experience at Checkers Wilrogate.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your experience at Checkers Wilrogate.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply29 Apr 2015, 09:50
Official
Hello JayGraham,
On behalf of the Checkers supermarket chain, I would like to apologise for your experience at Checkers Wilrogate.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your experience at Checkers Wilrogate.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations