Empty promises.

Very disappointed with sixty60. I ordered groceries online, but when they delivered, I realised that there was only 2 blocks of cheese instead of 3. They charged me for this. I sent two messages on the app and I phoned their customer services. I only got an automated response via email. Eventually after the 3rd time I phoned, I spoke to very nice lady, who then said that they will just credit the amount on my app, then it is a win win situation. I was pleased with the outcome. However, after 48 hours the amount still didn't reflect on my app. It has now been 5 days, and they still didn't credit it. This is ****************. Very disappointed.