Duplicate order

A duplication order was delivered due to Checkers fault on 2 Jan. I was on the line with Call Centre Agent Tlou who was reluctant to assist and refund me.

The duplicate delivery was not due to my fault. Supervisor refused to arrange collection and refund me and I requested him to escalate it further. The order was forced on me. I informed both that I have no means of transport and I am forced to pay. I literally only added alternatives and is entitled to a full refund. This is improper and I request a full refund. Checkers may arrange to uplift duplication.