Dozens of customers, two tills, Zero Packers

I was at Checkers Northmead Square on Saturday<br> <br> For the most part I had pleasant shopping experience until the time came for me me to pay.<br> <br> When arriving at the tills with my very full trolley about 6 out of the 8 that were open had big white signs on them with a message saying some along the lines of \Cash only due to an error with the pin machines". <br> <br> There were only 2 cashiers that were accepting card. and there were very long lines behind each of these tills while the cash only tills were completely empty. To make maters even worse there were no packers at either of the card tills so this was causing each customer to take roughly 5 minutes longer with their purchase.<br> <br> What really bothers me is why they didn't close one or 2 of the cash tills which no one was using and let those people pack or at least have management giving a hand"