Disgusting Service

<p>Good Morning</p> <p> </p> <p>I was at your store on sunday purchased groceries for R811.78, the money goes off my account then i get a sms on the 10/11/2016 for the same amount at the same store going out twice, i called customer service was told i will get a feedback but still nothing yet, i go into the store last night and was told there is nothing they can do as head office is working on it and we will be refunded, how do you guys have the right to debit someones account twice without a notice, i want you guys to compensate me as it is a big inconvience, i have a 6 month old child how was i suppose to buy stuff for my child with no money, please get back to me as a matter of urgency.</p>