1 reviews | Active since Oct 2014

02 Feb 2015, 18:45

Disgusting service

I went to Checkers to do my groceries. When I got into the queue it was too long which I did not mind standing there, but when I was my turn to pay suddenly their system went down the cashier did not even bother to let us know what was happening. 20 minutes later he came to me and husband with a very bad attitude ordering us to go to the next till. I mean what kind of nonsense is that???? I'm never going to do my groceries there. Their service is disgusting!!!

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply03 Feb 2015, 10:29
Official
Hello MaureenMabuza,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Westgate.

As a customer driven business, Checkers understands the importance of providing customers with superior service. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations