mM
musa M

1 reviews | Active since May 2015

10 May 2015, 19:01

disgusting bad and hostile attitude

I was utterly disgusted by the lady at warm food section where they normally serve fish and chips. from the onset when I greeted her already she was so angry at me. I asked for chips and asked how much was per kilo, immediately she started attacking me about the fact that kilos and grams are not the same of which I kept quiet out of respect of her age. Each time she was filling the chips bag she kept shouting and making disgusted funny faces while I would say she must continue to fill it up. It was as if I said I can't afford them. All these things happened right in front of admin manager named Wilhelmina. I did not retaliate out of respect. Once she was done filling she threw the pack at me and I said to the manager who was witnessing all these \do u see how we treated"to which she rep**** softly by saying I will address when u gone! I then asked her to warm them for me and she held her waist with two hands and shouted \"" I don't keep a warmer\""!!<br> <br> This is so disgusting and if she wasn't an elderly person I would have given her the piece of my mind. Her attitude stinks!!"""

0
Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply12 May 2015, 09:18
Official
Hello musanoma,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting Checkers Sunnypark.

Your experience is not in line with the standards of the Checkers chain and the matter has therefore been referred to Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.

Kind regards
Devon Currie
Customer Relations