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JustBe E
1 reviews | Active since Sept 2013
22 Apr 2015, 21:26
Disgusting Attitude
I was at the Menlyn Mall today and walked towards Checkers as they were closing. I walked up to the security to ask what time they open and if House and Home opens at the same time. As I was about to ask, your female security snarked an extremely rude \Closed"after looking me up and down. One word. I asked the male security guard where the ATM court was and he had manners. He politely gave me the directions quickly WHILE closing"
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Checkers & Checkers Hypers's replyOfficial
23 Apr 2015, 17:37Hello JustBeTrue,
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience experience when visiting Checkers Hyper Menlyn. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you assisted by the contracted security personnel in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience experience when visiting Checkers Hyper Menlyn. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you assisted by the contracted security personnel in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply23 Apr 2015, 17:37
Official
Hello JustBeTrue,
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience experience when visiting Checkers Hyper Menlyn. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you assisted by the contracted security personnel in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience experience when visiting Checkers Hyper Menlyn. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you assisted by the contracted security personnel in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations