AP
Ayesha P

1 reviews | Active since Jan 2012

20 Jul 2016, 06:53

Disgusted in the service of CHECKERS LIQUOR PAROW CENTRE

<p>Yesterday the 19/07/2016 at 17:39 i went into the Parow Centre Checkers liquor store to go and redeem my vouchers from The Inner Circle i had about 4 vouchers i fetched the bottles then headed to the cashiers gave my voucher codes as the girl wanted to start scanning she called a other lady to assist as she didn’t know how to redeem the codes the lady came over and immediately said no its one per customer she can’t assist so i told her i have done this before where i have redeemed more than one voucher without any issue she then takes my printed out codes that i printed takes it to Jordaan Williams who then looks at the codes and tosses it o9n a J&B box where im standing and says no this is not right i need to produce the code on my Phone i then explain to him that this has nothing to do with a phone the promotion are ran from email address he then tells the girl to get the email that says it one per customer and through the entire hour that im in the store up until i left they fail to produce the email ,just a FYI.as Jordaan is shouting and going on another one of my colleagues step in with the same printed out code and asked jordaan why we can’t be assisted Jordaan gives the same explanation about the wii codes that need to be on the cell phone we both again explain to him that its a website that works with email addresses Jordaan then grabs the bottles from the counter and says he REFUSES TO SELL THE PRODUCTS TO US so i tell him that how can he deny selling to a customer on what grounds ????he then continues ranting and raving smelling like he is still drunk of the previous day as if he literally promotes his store i then tell him i want to speak to the branch manager he tells me no he so i said to him as a customer i have the right to speak to the branch manager he then says he will go to him so i told him no bring the manager till here he then storms out the store making a racial comment of DIE COLOUREDS,comes back without the manager giving us the same story as one per customer so i told to just give me the one bottle as i had enough of this he then scan the one chivas regal and then on top of it i had to pay R10 on something that’s for free I then tell him Now you see in this case you as the store need to call the inner circle as this error is not supposed to happen he tells me i must phone so i tell him to just leave it he then makes a comment of OH ARE YOU GOING TO CRY i look up at him and tell i just want to get out your store.</p> <p> </p> <p>THE INNER CIRCLE SHOULD NO LONGER DEAL WITH SHOPRITE CHECKERS AS IT DEGRADES THEIR BRAND <JORDAAN WILLIAMS AND HIS STAFF NEED TO GO ON TRAINING REGARDING COMPUTER LITERACY AND CUSTOMERS SERVICES the whole of Head office where i work will hear of this pathetic service and take the business elsewhere</p>

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