LN
Lindokuhle N
1 reviews | Active since May 2015
01 May 2015, 19:15
DISGUSTED!
Buying groceries at the end of the month is such a tedious task, made worse by the long queues! Unfortunately, this was just the least of my worries. On Tuesday 28/04/2015, I went to Checkers at Centurion Mall to do my grocery shopping and amongst the things I picked up, I had a box of Hake Fillets. I noticed a bad smell from the freezer on Thursday morning but ignored it. I then took the fish out earlier this evening to cook it, only to find it was rotten and the reason behind the bad stench. I'm utterly disappointed in Checkers selling bad products. Needless to say, I'll never buy meat products from Checkers again!
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Checkers & Checkers Hypers's replyOfficial
04 May 2015, 15:02Hello Lindo_N,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply04 May 2015, 15:02
Official
Hello Lindo_N,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations