CS
Collin S

1 reviews | Active since Jul 2015

17 Jul 2017, 10:00

Disappointment

<p>I was at the Southgate Checkers on Saturday(15 July 2018). I took my time shopping then later stood on a 10min long queue. It sure was packed however that is normal. As I finally reached the cashier point I was advised by the cashier that their 'card POS' is offline. That is still understandable. What was disappointing was the fact that there was no notification. No note that advised customers that there was an issue. The cashier immediately shouted "NEXT PLEASE" thereafter. I've been to pick n pay, Woolies and they would have clear signage of any issues experienced,so customers could make alternative plans. I understand these things happen however it does matter what is done thereafter. Signage helps. Some kind of note that i can read. Do not wait for me to get to the cashier then tell me there are issues.</p> <p> </p> <p>I literally had to leave my trolley after 20 mins of shopping plus another 10 mins of queuing. I had to leave and go shopping to another retailer(of which there were zero issues)</p> <p>Please be mindful of such as this was 30 mins of my life I will never get back.</p> <p> </p>

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