Disappointing Experience at Checkers Parkdene

Dear Checkers Parkdene Management,

Checkers staff has done it again! I'm starting to think the staff will put Checkers to the ground. The service is what's making me despise Checkers.

Today, I went to Checkers Parkdene to buy a Smeg kettle. I drove all the way from East Rand Mall for a white Smeg kettle. I saw white and black kettles on display, but the staff's assistance was lacking.

I asked for help, and the lady at the info desk asked if the kettles were on the shelves. I explained I'd been eyeing them and assumed they were in the back. She seemed put off and took her time.

I asked if they could check other Checkers stores for the kettle, but they said they couldn't because it didn't have a barcode.

When I asked for a manager, Wikus was unavailable. The assistant manager tried to help, but we had to ask them to sell the white kettle on display.

When are you going to redeem yourself? I'm complaining about the people on the floor who don't have solutions.

NB: Warren From checkers sent me a WhatsApp now to advise he has found 2 white kettles in Lambton and 3 in Springs. Keep up the good work! However the stuff at the floor needs extensive training.

Sincerely, Nomalizo Khoza