1 reviews | Active since Feb 2013
Disappointed
Good day<br> <br> I went through to checkers in bardene yesterday as they have nice specials and I need the omo capsules which also was on special.<br> <br> Its probably the third time that i have been to the same checkers were they have specials on but when i get there there's no stock! I am actually so disgusted in the service i received yesterday from the staff, the one lady didn't even know about the specials and the other lady was to lazy to walk to the back.<br> <br> Specials started yesterday and they didnt have any stock whick i find it strange that they even advertise specials - is the specials only for the staff? Because it seems to me like they keep the stock to themselves.<br> <br> I am still waiting for the manager to get back to me about the omo capsules - still no feedback stock wouldve been there yesterday and he still hasnt called me. <br> <br> Please can I get a response as soon as possible as I would like to go and buy the omo before i get there again and the soevial is either over or no stock AGAIN
Thank you for taking the time to contact us with your concerns about the availability of the Omo which is on promotion.
As a customer driven business, Checkers constantly endeavours to ensure the timely delivery of goods to our stores, it is however a reality that unforeseen circumstances may cause delays. We therefore apologise that this information was not provided to you by the sales manager in this instance. In the interest of good customer service, the details of your experience will be forwarded to the relevant Divisional Office for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact us with your concerns about the availability of the Omo which is on promotion.
As a customer driven business, Checkers constantly endeavours to ensure the timely delivery of goods to our stores, it is however a reality that unforeseen circumstances may cause delays. We therefore apologise that this information was not provided to you by the sales manager in this instance. In the interest of good customer service, the details of your experience will be forwarded to the relevant Divisional Office for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations