Didn't except that from my long term Chequers Tokai

I rarely write a bad review bit this was ridiculous. My partner n I went to pay all our bills and do a shop, sadly 1st ?ay and public holiday not a good combo. But the fact that the lady at the Chequers hyper blue route Tokai refused to punch in our account number as she claims needed a bar code which was a lie as we haven't had a bar code in years, as bills no longer arrive in post. She was busy and just didn't want to, so now we have to go back and pay late because of her attitude. The account number has always been fine. It was bad service and if she didn't want to be too busy she shouldn't have worked a shift on the 1st and a public holiday. I'd kill for work and would've done it w a smile. Anyway as of her we most likely w not only pay our bills elsewhere but shop elsewhere too. I may be small fry but have been a customer over 20 years. It's rarely I complain but that was atrocious. It'd would've been quicker for her just to punch the account number in than to blather on why she can't. Am disgusted.