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I have submitted a complaint on your app. It was about the refund of around 50 rand and over for 7 purchases. I was told that the issue is with my bank. I contacted my bank and was told your company takes the full amount and until the balance is released my bank cannot credit me.

Now when I try to submit a complaint the app doesn't work but when I order it does. Very strange.

I have also been charged for products that are out of stock that I don't receive.

I want this resolved urgently