TM
Thokozile M

1 reviews | Active since Feb 2018

18 Aug 2021, 19:51

CUSTOMER SERVICE TRAINING.

Good day I made a purchase today at checkers hyper carnival mall today 2021/08/18. I qued patiently so didn't have any problem for waiting, only to find out that the other customers products don't scan the price barcode fortunately a lady that works at Checkers asked me if I can please go and pay at counter in front which actually sells cigarettes didn't have a problem moved up. When I got there a very bad manner of approach from this lady she told me she is only allowed to 5 and less items with a bad attitude told her nicely that the lady who said I must come here there she is she is the one who told me to come here to pay the attitude was really bad she didn't even offer a plastic to carry those items I brought imagen baby food products how sensitive they are. She shoved me with them others were even falling down had to leave my items on her counter to go buy plastic from other cashier while she was folding her arms with a very cheeky attitude, doesn't checkers offer their co workers customer service training to their workers didn't want to even report her to her supervisor because I failed to understand what was her problem. Her name is nolubaballo tshabala

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