LX
Linda X

1 reviews | Active since Jan 2012

26 Apr 2015, 21:17

Customer Service

Good day<br> <br> Last week i went to Checkers hyper on Sun around 14h00, i bought fwe stuff , so i went to the queue for the cashier who assist for 10 or less items, she was so chick not even greets a customer , i paid for my stuff, she was so crossed because i didnt pack my stuff , so she asked to pack my things with an attitude , i asked he how come because its not my dept to do that she should pack them for me .she looked at me with rolling eyes. also today (26/04/15) same habit from the other cashier (4) who did extension eye brows . if they dont want their jobs they have to just stop working there are so many people who are desparate looking for job out there.Am a daily custome , always buying groceries every month so they have to treat us good , we are working so hard as customers to get a such service , i hope as a management will try and sort it out as soon as possible otherwise they will make you to loose customers with such a behaivour <br> <br>

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply28 Apr 2015, 17:53
Official
Hello Phineas1972,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Centurion.

As a customer driven business, Checkers recognises the importance of providing customers with good service. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.

Kind regards
Devon Currie
Customer Relations