BN
Barrie N
1 reviews | Active since May 2015
01 May 2015, 11:24
CUSTOMER CARE LINE
Last week Checkers, Jean Avenue Branch increased the price overnight of fremch loaf from R4-99 to R6-99. A 40% increase overnight. When asked how they could justify such an increase, especially as bread is part of the staple diet. I was informed by a manager to contact Checkers Customer Care. This I did last week on their website, and they have not had the decency to either reply or acknowledge my query - Very poor customer contact.
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Checkers & Checkers Hypers's replyOfficial
04 May 2015, 12:38Hello baran@,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Jean Avenue. In the interest of good customer service, the details of your concerns will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Jean Avenue. In the interest of good customer service, the details of your concerns will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply04 May 2015, 12:38
Official
Hello baran@,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Jean Avenue. In the interest of good customer service, the details of your concerns will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Jean Avenue. In the interest of good customer service, the details of your concerns will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations