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Shirely N

1 reviews | Active since Jan 2014

10 Apr 2015, 10:30

Crushed Garlic expeired almost 2 moths

Good day,<br> <br> On the 23 March i had notice when I was looking for a crushed Garlic at my local Checkers in Centurion Eco-Boulevard center that they had stock that expired a month ago (15 February 2015). I took the initiative of removing all the expired products out of the refrigerator, I then informed their staff including the Manager that was in charged in the evening. To my surprise Yesterday, when I was looking for lime, I notice that the same products that I have removed and reported to the Manager was back in the shelves and up until today I can not believe that they really expect people to buy expired products. I also took pictures unfortunately I don't see any option of uploading the pictures.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply10 Apr 2015, 11:28
Official
Hello Chulekazibuso,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences at Checkers Eco Boulevard.

As a customer driven business, Checkers understands the importance of providing customer with quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.

Kind regards
Devon Currie
Customer Relations