Crime ridden store, no help for customers

<p>Sandton Checkers is apparently a haven for shoplifters and pick pocketers to the point where some customers suspect the staff.</p> <p>I was pickpocketed last week Thursday and lost a R9000 smart phone that was only 5 months old.</p> <p>I waited 47 minutes while one helpful security guard tried to explain to the cameraman that a customer needed to locate the person who'd just ****** her possibly by the tills. When I gave up on waiting because the ****** was by then long gone and I was tired of hearing things like "the camera does not reach the till you were at" - I went to see the store manager who shifted the blame to me because while repeatedly checking my handbag for the phone, I'd left the zip open! He told me that my ophone was ****** because I am careless with my bag, then he then took my details down and promised to contact me with the footage even after the fact so that he can tell me 'the loophole' that allowed for the *******. 8 days later, no one has contacted me. The lady in the camera room tells me that she has no idea of my case - was not informed to investigate - and they are in any case too busy with a big sale to assist me today.</p> <p>I am absolutely appalled and feel the store actively enables crime and does not have the right security measures in place to protect anyone if they can take 47 minutes simnply trying to locate your face at the till even after you have given them a time stamp almost immediately after the crime incident.</p>