Continuous slow service and more

Always a long wait Checkers Gordons Bay's section for slicing ham, then you rather poceed to the more expensive vacuum packed ham. Taken up with them multiple times with no change in levels of efficiency. Also notified them on checkers website of deepfryed fish that made us sick. Got no feedback. Pick n pay delivers to us in lockdown but not checkers, and checkers is 1km from our home whereas pnp is 4km.not even willing to prepack order for collection