DW
Dwight W

1 reviews | Active since Oct 2018

02 Dec 2019, 13:56

Congested Aisle (Frustrating)

This was our first weekend in a long time without our kids (girls), was great to go and drive away for some alone time and do shopping on our own.

We visited the Somerset West Checkers outside the Somerset West Mall, nice and comfy little Centre they in with not much of a busy environment...

Do not get me wrong here, it is a Nice Checkers to shop in, just the irritated and annoying cases of Cool-drinks packed both sides down some of the aisles.

How do you expect customers to have a convenient shopping experience when the one must give way to another to pass them with their shopping carts in such a narrow aisle when cool-drinks packs are packed both sides?

You could see how frustrated some of the customers become after a while of repeating the same thing over & over. (Who does that)?

If you do not have extra space in your Store Rooms...please do not inconvenience your Customers by packing storing your overstocks on the Shopping Floor. (I have seen this may time at different stores in the Checkers Group. It's a norm thing lately.

We had to stand at the end of each aisle with our shopping cart and the one has to go and see what is needed in that specific aisle.

The other thing is with all these cross Merchandise Promotional cages/stands in between the aisle, making it more difficult to see other customers coming from other directions bumping in other.

Please, if it was a big enough floor (store) to place your little islands, it would've been worth doing so when traffic won't be an issue to us all. It might look good and cool for your guys, but it does not... looks more congested, trust me. Fewer breakages/returns from the shopfloors.

I know all the Retail Business wants to make targets & do things better than the other, you can do better by making your customers more happy with better shopping experiences and a convenient wider aisle. they will leave with a smile on their face I promise you.

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