NM
Nthepane M

1 reviews | Active since Oct 2025

20 Oct 2025, 08:17

COMPLAINT

I PLACED AN ORDERS ONLINE AT ABOUT 2:30 KEPT TRACKING MY ORDER KEPT ON SAYING ITS GETTING READY, AN HOUR LATER STILL NOTHING THEN I SEE A MISSED CALL FROM THIS NUMBER +***7, IM IN MY KITCHEN FACING THE GATE NO ONE THERE, THEN PHONED THE NUMBER BACK HE SAID HE IS THE DELIVERY GUY HE WAS BY THE GATE AND I DID NOT OPEN"BULL****" COS I'VE BEEN CONSTANTLY CHECKING BOTH MY PHONE N THE GATE, HE THE SAID I SHOULD SEND HIM MY ADDRESS ON WHATSAPP WHICH I DID LATER HE SAID HE HAS RETURNED MY ORDER BACK TO THE STORE, I PHONED CHECKERS 60/60 HELPLINE N I WAS TOLD SORRY THEY WILL CANCEL THE ORDER N I WILL HAVE TO RE-ORDER, I DROVE TO THE STORE IM TOLD SAME THING, I PHONED THE HELP LINE AGAIN TO EXPLAIN THE INCONVENIENCE IM EXPERIENCING AS ITS NOW 2HOURS SINCE I ORDERED AND IM SUPPOSED TO HAVE LEFT FOR A VERY IMPORTANT MEETING BUT DUE TO THIS SITUATION IM STILL WITH NO GOODS AND WAITING FOR YET ANOTHER 60MIN, THE LADY JUST APOLOGIZED SAID THEY WILL COMPENSATE ME FOR R36 DELIVERY FEE ANF THE GUY WILL BE DECIPLINED, IM LIKE WHAT THE F* I HAVEN'T COOKED FOR MY FAMILY, I NOW SPENT MY PETROL TO GO TO THE STORE I NEVER GOT ANY HELP, I MISSED MY IMPORTANT BUSINESS MEETING AN HOUR AGO DUE TO THIS AND ALL THAT CAN BE DONE WAS ME TO BE COMPENSATED FOR LOUSY R36 DELIVERY FEE OF WHICH I HAVE A MONTHLY FLIPPIN SUBSCRIPTION FOR DELIVERY.

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