1 reviews | Active since Mar 2015
complaint
I bought a swiss roll from Checkers hyper in Port Elizabeth Greenacres on the 28th of March 2015.When I was prepared to eat my swiss roll with my family, I found that it was not properly baked inside, you could see the dough. What a shame checkers Hyper to put something like that on the shelves, clearly you don't check your food first before placing them on the shelves whether are in a good quality for your customers.We pay with our money that we worked hard for to purchase groceries at your store and for all this? This made me to think twice again before deciding to buy anything from your bakery and let alone from Checkers hyper. The quality of your food should meet your standards, you are not running a ****a shop.I will never ever buy anything from checkers bakery again.I'm your one dedicated customer but after all this I am not happy with the quality of your food.
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Swiss Roll you purchased at Checkers Greenacres.
As a customer driven business, Checkers understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Swiss Roll you purchased at Checkers Greenacres.
As a customer driven business, Checkers understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations