Complaining

To: *** Subject: Complaint regarding stale scones bought at Cornubia store on August 25, 2025 Dear Checkers Customer Service, A formal complaint is being filed regarding a batch of scones purchased on August 25, 2025, from the Cornubia store. The scones were found to be stale and hard one day after purchase, which suggests a possible freshness issue. This customer has been loyal for some time and this experience does not meet the expected standards from the Checkers bakery. The following details are included: Name: Sifiso Ngidi Contact Number: 081 472 809