TR
Tshifhiw R

1 reviews | Active since Apr 2013

07 Apr 2015, 18:15

CLEARANCE

I walked in the and come across clearance stock of Lumaglo energy saver globes. Some where in the boxes and some in a big container, though in the container there was only the spiral ones and the hooks ones where in the box mixed with the spiral ones. I then asked one guy passing by to assist and he said if it doesn't have the sticker I won't pay discounted price and the manager who marked them down left already which confused me and I ended up buying and payed full price. My dispute is how do you put things on clearance in boxes without stickers and tell me I won t get discount because the manager had left already? This was some silly clearance if the manager is not looking after what he marks downs and neglect his stuff placing things at the clearance sport.???

0
Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply08 Apr 2015, 10:26
Official
Hello Tp Ralie,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Bloemfontein.

In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.

Kind regards
Devon Currie
Customer Relations

Best regards,