rS
roberto S

1 reviews | Active since Mar 2013

29 Jan 2015, 20:57

Chicken WAY past sell by date!

I work in bayside mall so I am a frequent shopper. Today I was doing some things in the mall during my lunch break, after which I felt like some having freshly made chicken. <br> <br> Me and my colleague then bought some chicken pieces as it looked divine.<br> <br> We got to the lunch room and I took my first bite which was gross. I'm sorry to say but I just had to spit it out. The chicken was off, there was even a off smell To It. I then asked my colleague if her's is fine after which she found that her chicken was off.<br> <br> We then decided to return the chicken in the few minutes we had left of our lunch. When we got there the manager said that he just had a client before us complain and then just made an insincere apology and brushed us off to a lady that will just give our money back.<br> <br> I find that inappropriate, I atleast expect an sincere apology, not even an apology for the inconvenience and time wasted and not to mention the potential dangers of food poisoning.<br> <br> I request that something should be done as to checking what foods are expired and eadable. This is not the first time I had experienced food that is off from this specific checkers, I thought it was just random but today I just had it

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply30 Jan 2015, 10:44
Official
Hello roberto.sass,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Table View.

As a customer driven business, Checkers understands the importance of providing consumers with quality products. Checkers has very strict hygiene and food safety standards in place and all staff receive comprehensive training in these areas. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation so that the necessary corrective action can be taken.

One of our representatives will be in contact with you shortly.

Kind regards
Devon Currie
Customer Relations