CHECKERS "The customer is KING. If the customer is wrong, the customer is still KING.

Awful service at the money desk. I went to Lotto counter to check tickets. I was asked by consultant to go to the next desk to Angie to get paid. I went to Angie and she disappeared without saying a word. After what took a long time she got back and was arrogant which got my tail up. Then she "instructs" me to wait until her manager gets here to authorize a R50,10 payment. I told her I cannot wait and don't have time and her response was there is nothing she can do. YOUR JUST HAVE TO WAIT. And that got me riled and so began the shouting match and I came of 2nd best - she had to impress her colleagues and customers. I told her I would report her for her bad manners and attitude and she said go ahead she does not care - her ego is bigger than her job. I told her to remember that customers are her paymasters and she said no, customers do not pay me. It was terrible. Angie should not be let loose on any customer. She does not have the temperament, the attitude or patience for a front counter person. REMEMBER: The customer is King. If the customer is wrong, the customer is still King. If it were not for Jaco who is a wonderful manager, I doubt I would ever go to that store.