AD
Ayanda D

1 reviews | Active since Mar 2014

27 Sept 2022, 16:18

CHECKERS STAFF *****ING MONEY - CASH WITHDRAWALS

I am very angry with attempt theft from one of the checkers staff from Checkers Sunninginghill on Naivasha RD based in Sandton. I send one of my consultants to checkers to withdraw money from checkers using a C-Number which I send it to myself using my bank account. My consultant come back in the office and told me the cashier was helping him said the pin is incorrect. I went to my app to try and change a pin only to find out the voucher number was already drawn out, and it was drawn out by the same store and same cashier took the money.(Checkers in Sunninghill) I went back to the same store same time to confront them that my money was ****** by the cashier in the store. They called the cashier, her name was ZINE and she report to the trainee manager Mbali, in Sunninghill Sandton. When Zine was asked about the matter, she said that Mpendulo left the money amount (R300) at the till left and advised the cashier that was coming and he never come back. Mpendulo confront her and said she was lying, he only left because he was told the pin is wrong, and what would he withdraw money, the whole R300 and left it. Now what funny is that **** never inform her supervisor about this, and she did not bank the money but she hided it behind the counter. She was going to take that money home with her should Mpendulo and myself never went back and check. If analyse this whole drama happened, it not the first time they do this, Checkers staff would lie to customers, and they would ***** =Capitec money voucher from them.

I spent 45 min at that store trying to sort out this whole drama, I had a meeting with a client that I had to attend at 15:00, just because this girl wasted my time and stole money from me and had to wait to check to be given my money back, I personally lost a client with a potential business. I need an apology from that girl and the store manager with this matter, my time was wasted, I lost a business client just because of checkers staff *****ing money from customer, how many customers they have experience this kind of treatment, NXA!!!!!!!!!

I need the store to call or email me to apologize, I am extremely angry and disappointed, and I will spread the word of mouth to everyone, including social networks and share this Bad customer experience.

0
Replies (0)