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william D

1 reviews | Active since Apr 2015

25 Apr 2015, 13:41

Checkers sold me and expired product the 3rd time

After runing away from their competitor on the nicol way mall, i decided to become a checkers customer and at first i bought a c***** milk product that was expired, i did report to the store general manager and i let it go after a while since i didnt want to go back to the previous store where i was customer, <br> The bottom line then came last week when i bought a couple of fry fish and peanut and rolls, and the peanut was already off with a strong after taste, the fish was smelling almost as if it has been incubated with E. Coli for a week or more.<br> When i asked the store manager what should be done because i did smell this fish after the first bite and i ingested it, he told me that i need to come back tuesday he has to send the fish to the laboratory

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply28 Apr 2015, 16:59
Official
Hello widaro1,

Thank you for taking the time to contact the Checkers supermarket chain.

We are sorry to hear of your bad experience at Checkers Bryanston. As a customer driven business, Checkers recognises the importance of providing customers with quality products and good service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations